Terms of service

TERMS OF SERVICE
Last updated: 18/02/2026

By accessing, browsing, or purchasing from CALMOREST, you agree to be bound by the following Terms of Service. If you do not agree, please do not use this website.

General Conditions

We reserve the right to refuse service to anyone at any time for any reason permitted by law.

We may update, modify, or discontinue any part of the website, products, pricing, or services at any time without prior notice.

Product Information

We make every effort to ensure that product descriptions, images, and details are accurate. However, we do not guarantee that all information on this website is always complete, current, or error-free.

We make every effort to display product colors and details accurately. However, actual colors may vary slightly depending on screen settings.

Product dimensions, materials, and other specifications for our latex pillow may vary slightly due to manufacturing tolerances.

Orders & Payments

All payments must be completed at checkout.

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including where fraudulent, unauthorized, or suspicious activity is suspected, or where there are pricing, stock, or product description errors.

If your order is canceled after payment has been processed, an appropriate refund will be issued to your original payment method.

Shipping and Delivery

We aim to process and dispatch orders within the timeframes stated on our website. However, shipping and delivery times are estimates only and are not guaranteed.

CALMOREST is not responsible for delays caused by shipping carriers, customs, incorrect address details provided by the customer, or circumstances beyond our reasonable control.

Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy, available on our website.

Intellectual Property

All content on this website, including branding, logos, text, graphics, product descriptions, images, website design, and other materials, is the property of CALMOREST or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You must not use this website for any unlawful or unauthorized purpose, including but not limited to:

Violating any applicable laws or regulations
Infringing our intellectual property rights
Transmitting malicious code or harmful material
Attempting to interfere with the security or proper functioning of the website

Limitation of Liability

To the maximum extent permitted by law, CALMOREST is not liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our website or products.

Nothing in these Terms excludes, restricts, or modifies any consumer rights or guarantees that cannot be excluded under applicable law.

Governing Law

These Terms of Service are governed by the laws applicable in Australia, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms of Service at any time by posting the revised version on this website. Your continued use of the website following any changes constitutes acceptance of those changes.