Shipping policy
SHIPPING POLICY
Last updated: 18/02/2026
At CALMOREST, we are committed to delivering your order safely and efficiently.
Processing Time
Orders are processed within 1–3 business days, excluding weekends and holidays.
Once shipped, you will receive tracking information via email.
Delivery Time
Estimated delivery times:
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Australia: 5–12 business days
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International: 7–20 business days
Delivery times are estimates only and may vary due to customs procedures, carrier delays, peak periods, or other circumstances beyond our control.
Tracking
All orders include tracking. Customers are responsible for providing accurate shipping information at checkout.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact:
We will assist you in resolving the issue with the shipping carrier.
Customs & Duties
International orders may be subject to customs fees, import duties, taxes, or other charges. These charges are the responsibility of the customer.